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Emergency Response & Recovery Desk

Cyber Fraud Emergency & Money Recovery Tool

Immediate action center for victims of online financial fraud, UPI scams, APK malware, and unauthorized banking debits. Execute the Golden Hour triage, freeze funds, and generate bank dispute letters.

National 24x7 Helpline

1930

Free toll-free dial for instant CFCFRMS fund freeze.

Step 1: Tell Us What Happened

Answer 3 quick questions to calculate your recovery window and RBI liability status.

Action Strategy & Assessment

RBI Liability Status:

Immediate Execution Steps

    File on cybercrime.gov.in

    Cyber Fraud Recovery & RBI Rules FAQ

    Authoritative answers on financial fraud recovery, NCRP protocols, and statutory liability limits under Indian banking law.

    How does dialing 1930 instantly freeze money?

    Dialing 1930 feeds the transaction details into the CFCFRMS (Citizen Financial Cyber Fraud Reporting and Management System). This automatically transmits electronic freeze notices to banks, payment aggregators, and wallets holding the funds in layer-1 and layer-2 mule accounts, preventing ATM withdrawals.

    What is the BNSS Section 497 process for getting money back?

    Once police freeze scammer funds, the money remains under judicial hold (Lien). To transfer frozen funds back to your account, you must file a Superdari / Release petition under Section 497/503 of Bharatiya Nagarik Suraksha Sanhita (BNSS) before the jurisdictional Magistrate and serve the court order to the bank Nodal Officer.

    Recovery StageResponsible AuthorityAction Required by Victim
    1. Instant Hold (Golden Hour)National Cyber Crime Helpline (1930) / CFCFRMSDial 1930 within 2 hours, provide UTR and bank account details.
    2. NCRP Complaint & Branch NoticeHome Bank Nodal Officer & Cyber CellSubmit written dispute letter with 1930 acknowledgment within 3 days.
    3. Court Superdari ReleaseJurisdictional Magistrate (BNSS Sec 497)File release petition through lawyer or guidance of Cyber IO.